Tag: update

Basic Plan and Membership Updates

Basic Plan and Membership Updates

We’ve heard from many of you on the recent changes to our basic plan, and I want to take a moment to address the variety of feedback we’ve heard and let you know about some upcoming developments that will make it even more valuable.   […]

Canary and Google Assistant

Canary and Google Assistant

At Canary, we’ve always focused on making security seamless. Geofencing enables Canary devices to auto-arm and disarm without a keypad. Embedded phone numbers in the Canary app connect you with first responders when you need them. Enhanced Watch Live provides a real-time view of your […]

Canary App 2.5.0

Canary App 2.5.0

Canary app 2.5.0 is now available on the App Store and Google Play, and it brings with it a feature that makes the notifications from your Canary even more intelligent. Read on to find out all the details on how masks work, and some tips […]

Canary App 2.0.2

Canary App 2.0.2

Version 2.0.2 of the Canary App is rolling out today on Google Play and the App Store. With the latest update, you can access Canary from more devices than ever, with iPad and Android tablet support, alongside brand-new Android Wear and Apple TV experiences. We’ve […]

Introducing Canary Flex

Introducing Canary Flex

At Canary, we believe that knowledge is power. The more you know about what’s going on in the most important places in your life, and the more you feel empowered to act, the more secure you’ll be. Today, we’re announcing the launch of the award-winning […]

Canary Membership

Canary Membership

Editor’s Note: Home Deductible Reimbursement is now available for qualifying incidents to US customers. This coverage is not available to NY, TX, and NH residents. For full Home Deductible Reimbursement Terms and Conditions, see canary.is/legal. At Canary, there’s nothing “off the shelf” about anything we […]

Canary App 1.4.0

Canary App 1.4.0

Canary App v1.4.0 is now available in Google Play and the App Store, and introduces a redesign of Canary’s modes. When you open the app for the first time, you’ll see a tutorial that introduces Away, Home, and Night modes. Over the past 18 months, […]

HomeHealth and Offline Notifications

HomeHealth and Offline Notifications

When we first designed Canary, one of our guiding principles was that security is about information: the more meaningful information you have about your home, the safer you’ll be. Empowered to Act We also believe that security is about more than what you can see […]

Canary App v1.2

Canary App v1.2

Changing Device Names The first time you open the app with Canary v1.2, you’ll be prompted to name the Canary device(s) tied to your account. Choose from a selection of preset names like “Front Door,” “Hallway,” or “Kitchen,” or type in a custom name.   […]

Downloading Video and Caught by Canary

Downloading Video and Caught by Canary

Hi Canary friends and backers- A new update for the Canary app (v1.1.4) hits the App Store and Google Play  today, and brings with it a much anticipated feature for Canary users. Downloading Video from Canary We released Canary just over 4 months ago – since then, […]

Updates to the Canary App

Updates to the Canary App

It’s been an exciting few weeks here at Canary: we completed shipping to all our Indiegogo backers and pre-order customers, we updated the Canary firmware via an over the air update, and we opened up orders for US customers on our store. And if you’ve […]

Canary Backer and Pre-Order Update—Feb 25

Canary Backer and Pre-Order Update—Feb 25

Hi Canary friends and backers— We’re excited to announce that orders are now being shipped to our international backers and pre-order customers! International shipping Last week we shared how these international orders had been split into three shipments and at the time of last week’s […]

Canary Backer & Pre-Order Update—Feb 19

Canary Backer & Pre-Order Update—Feb 19

The big news in this week’s update is that we will be shipping to our international backers next week! To all of you who live outside of the US, we want to thank you again for your support and for your patience as we’ve been […]

Canary Backer & Pre-Order Update—Feb 9

Canary Backer & Pre-Order Update—Feb 9

Hi Canary friends and supporters, This past week marked a couple of much-anticipated milestones for Canary. First, after many months of development and testing, our Android app went live on the Google Play Store last Monday! We had an initial rush of people downloading the […]

Canary Backer and Pre-Order Update—Feb 2

Canary Backer and Pre-Order Update—Feb 2

Hi friends and backers, For all you Android users out there—the time has arrived! The Canary Android app is now live in the Google Play Store. Thanks to those of you who have already received your Canary device(s) and have been waiting for this moment—we […]

Canary Backer and Pre-Order Update—Jan 23

Canary Backer and Pre-Order Update—Jan 23

Hi friends and supporters, What an amazing week—and month! The product is shipping, we’re getting ready to post the Android app to the Google Play store, our customer experience team is in conversations with many of you, and our engineers are making continuous improvements that […]

Canary Backer and Pre-Order Update—Jan 13

Canary Backer and Pre-Order Update—Jan 13

Hello Canary friends and backers— Happy new year! January is here and that means… Canary has begun mass shipping! This is a huge milestone. A little more than 500 of you should have received your shipping notification emails so far. That number will grow every […]

Canary Backer and Pre-Order Update—Dec 31

Canary Backer and Pre-Order Update—Dec 31

Hi Canary friends! In our last update we announced that we will begin shipping en masse in January! If you missed it, you can read the full update here. We’re very excited to be at this point, and looking forward to hearing from all of […]

Canary Backer and Pre-Order Update—Dec 19

Canary Backer and Pre-Order Update—Dec 19

Hi friends and supporters, We’ve been working day and night to get Canary ready for your homes and we’re extremely proud of what we’ve built—both where our product is today, as well as the groundwork we’ve laid to continually improve it moving forward. You’ve been […]

Canary Backer and Pre-Order Update—Dec 13

Canary Backer and Pre-Order Update—Dec 13

It’s been another very intense (and exciting) week at Canary. We’ve been working to get all of our recent improvements integrated into the product and tested with our current users—so that we can be ready to ship out to all of you soon after the […]

Canary Backer and Pre-Order Update—December 5

Canary Backer and Pre-Order Update—December 5

Hi Canary friends and backers! It’s a late night in New York City as I write this update. I’m here at the Canary headquarters along with many of my fellow team members—mainly engineers at this late hour—working to get Canary ready for all of you. […]

Canary Backer and Pre-Order Update — November 28

Canary Backer and Pre-Order Update — November 28

Hello everyone—Happy Thanksgiving! We’re in the middle of another week full of hard work and progress here at Canary, but we wanted to take a moment to send you an update. This past week we’ve been working to improve the communication channel between Canary devices […]

Canary Backer and Pre-Order Update – October 17

Canary Backer and Pre-Order Update – October 17

This month, we’re seeing the hard work and sleepless nights all come together. It’s energizing to be so close to getting Canary into your hands. Our whole team has been heads-down—fine-tuning our firmware, securing our infrastructure, and tweaking the mobile app—to ensure that every interaction […]

Canary Backer and Pre-Order Update – August 15

Canary Backer and Pre-Order Update – August 15

Over the past few weeks, we’ve made great strides at Canary—improving the setup experience, solidifying the server infrastructure, testing to make sure every unit off the assembly line works and looks great. With so many milestones behind us, we feel comfortable honing in on your […]

Canary Backer and Pre-Order Update – July 17

Canary Backer and Pre-Order Update – July 17

Hey friends! Every month is a big month at Canary, but the past month felt particularly exciting for me personally. Why? Well, as many of you know, we’ve been intensely focused on testing for the better part of 2014. During lab testing, we identified and […]

Canary Backer and Pre-Order Update – June 26

Canary Backer and Pre-Order Update – June 26

What a month it’s been! The whole team at Canary has never been more energized and excited. While World Cup fever might be contributing to that, what really excites us is seeing how much progress we’ve made over the past three weeks. Progress Report We […]

Canary Backer and Pre-Order Update – May 31

Canary Backer and Pre-Order Update – May 31

It’s the unofficial start to summer, and we hope you’re getting some time to relax and regroup. At Canary HQ, we’ve traded in beach trips and picnics to work on computer vision, setup flows, and packaging. It may not be for everyone, but we love […]

Canary Backer & Pre-Order Update – May 5

Canary Backer & Pre-Order Update – May 5

Canary HQ is buzzing with all the units we have in the office, and thanks to our trip to China last week, we have even more on the way. Here’s a quick update on the trip and the product. Our three co-founders, Adam (CEO), Chris (CTO), […]

Canary Backer & Pre-Order Update – April 18

Canary Backer & Pre-Order Update – April 18

Big news from Canary – the product is a motion detecting, video capturing, sirening beauty! It was a milestone week at Canary HQ. We finalized the hardware, connected it with the mobile app, and ran a full demo in the office. We tested motion capture, […]

Canary Backer & Pre-Order Update

Canary Backer & Pre-Order Update

Dear friends of Canary: Attention all Indiegogo backers: A number of you have been wondering how you can update your mailing address, confirm your device color choice(s), and pay for any outstanding shipping fees (if applicable). Well wonder no more! Later today you will receive […]

Canary Backer & Pre-order Update

Canary Backer & Pre-order Update

Friends of Canary: This time last year Canary had two employees, a half-dozen contractors, and dreams of changing the way people connect to their homes and each other. Fast forward to the present and Canary employs a few dozen awesome people, Indiegogo backers will start […]

Canary Update: (Dec 31)

Canary Update: (Dec 31)

Friends of Canary: Happy Holidays from the Canary team! So much has happened since our last update. Our CTO, Chris, returned from China right before Thanksgiving. Instead of turkey, he returned with nearly 100 Canary prototypes! These are working units with video, audio, and all […]